How To Find Help With Your Immigration Application When You Need Some Extra Help

In a Nutshell

With DACA, you can access immigration benefits like work authorization and protection from deportation. In this article, we explainresources you can turn to when you need a bit more help to prepare your DACA application.

Written by Jonathan Petts
Updated December 13, 2022

I Have an Issue With My Background Check

U.S. Citizenship and Immigration Services (USCIS) conducts criminal background checks on all applicants. USCIS uses background checks to make sure that you’re admissible to the United States, meaning nothing in your background disqualifies you from Deferred Action for Childhood Arrivals (DACA) status. You may be inadmissible for DACA if you have committed certain crimes.

The U.S. Government Denied My Application

U.S. Citizenship and Immigration Services (USCIS) denies applications for various reasons. Maybe it found that you have insufficient evidence to make your case or that you were ineligible for your case type.

You should also note that denial is different from rejection. USCIS usually rejects immigration forms when you incorrectly fill out paperwork. Common reasons for rejection include not signing documents or submitting the wrong filing fees or using the wrong mailing address.

I Received a Complicated Request for Evidence (RFE)

Sometimes U.S. Citizenship and Immigration Services (USCIS) needs more information about you. In this case, it will send you a Request for Evidence (RFE). The RFE will list the evidence missing from your application. The form will also give you a response deadline. You must reply with the requested documents and send them to the government by this date. 

My Application Is Taking Too Long and I Need To File an Inquiry With USCIS

If your case takes too long, you should first confirm that there has not been a delivery issue. You should use courier tracking to make sure that you received all mail sent by USCIS and vice versa. You can then track your status on the U.S. Citizenship and Immigration Services (USCIS) case status website. If online tracking doesn’t work, call USCIS at 800-375-5283 to ask about your case. Be aware that application wait times have increased during the COVID-19 pandemic.

We can also help you determine when it is time for you to take action. But we can’t assist you further because the government only works with applicants on status inquiries. If talking to USCIS does not resolve your issue, you may also file a case inquiry with USCIS. 

If your case inquiry does not help either, you can file a Freedom of Information Act (FOIA) request. A FOIA request lets you view your USCIS immigration files. 

I Need Help From a Lawyer

Suppose you have a problem that does not fit into the boxes above. If you need legal advice, legal aid resources can help you find a local and affordable attorney.

The U.S. government maintains a guide to finding legal aid online. There, you can find low-cost legal help services and immigration law specialists. Contact immigration legal services by searching your state for free service providers.


The American Immigration Lawyers Association (AILA) is an organization that promotes justice and fairness in immigration law. You can search for a local attorney on the American Immigration Lawyers Association’s (AILA) online directory. AILA also lets you search for attorneys based on your preferred language.